FEATURES

Online Booking

All patients can book and pay securely online without having to download any apps. Our mobile-friendly website, allows you to book an appointment and have a consultation seamlessly.
In order to book an appointment , follow the few simple steps outlined.

 

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Video or Telephone Consultation

Book an appointment and speak to an Private consultant from the comfort of your home and device. You can select a video or telephone appointment with our specialists. You will have a one-to-one consultation to discuss your symptoms. Our consultants will take the time to listen and provide their expert advice. After the consultation, a summary will be sent to you and your GP.

Steps:

Step 1Book appointment through our website.

Step 2Receive email link to your consultation.

Step 3Attend virtual appointment with the consultant.

Step 4Agree blood tests, scans or medications as required.

Step 5Receive summary of consultation and management plan.

 

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PATIENT LEAFLET

Online Private Prescription

During the consultation, the Consultant may electronically prescribe medication for you.  You can choose to purchase the medications privately. You can obtain the private medications using a convenient, discreet, and speedy service from our dedicated pharmacy partner.  Alternatively, we can send an electronic advice note for prescription recommendation to your NHS GP along with the consultation summary.  

Here are the steps to purchase your private prescription:   

Step 1You will receive a secure digital token via SMS or email.
You present this digital token to any pharmacy.

Step 2You can pay at the pharmacy and collect your medication.

Step 3Alternately, you could choose to have the medications delivered to your door, by paying directly to the online pharmacy.

 

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Laboratory Tests

During the consultation, our specialist may recommend blood tests as part of your management plan. We have partnered with a leading pathology laboratory service to perform tests at home or at selected locations throughout the UK. Home test kits are available for specific investigations. All other tests require attendance at one of our 159 selected locations. You may also choose to get the blood test done at your own GP surgery or any other centre that offers phlebotomy service (additional fee may apply).

Here are the steps to purchase your HOME TEST KITS:

Step 1You will receive the home blood test summary and invoice by email. If you wish to proceed, payment is made using our secure online portal.

Step 2A Home test kit is delivered to you with instructions. A stamped return envelope is included, that can be dropped at any Royal Mail post box.

Step 3You perform the home test and post the sample. The test report is sent to your consultant and a follow-up consultation can be booked to discuss the results.

Here are the steps to purchase your IN-PERSON blood test:   

Step 1You will receive the in-person blood test summary and invoice by email. If you wish to proceed, payment is made using our secure online portal

Step 2You will then have to call the booking team and make an appointment to attend any of the 159 locations that suit you.

Step 3The test report is sent to your consultant and a follow-up consultation can be booked for you to discuss the results 

 

Sample Collection Instruction In-person blood test Locations FAQ

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FAQ LIVE CHAT BOOK NOW

Superdrug Locations

Sample Collection Instruction

Imaging and Scans

During your consultation the specialist may recommend radiology imaging investigations as part of your management plan. We have partnered with a reputable radiology service provider to carry out ultrasound imaging, X-rays, CT and MRI scans. Our aim is to provide a high quality, safe and timely scans for our patients at a nearby location. 

Here are the steps to purchase your private scans: 

Step 1You will receive the scan details and invoice by email. If you wish to proceed, payment is made directly to eCC through our secure portal.

Step 2Our radiology partners will contact you by phone or SMS. You will then be able to agree the date, time and location of your scan.

Step 3You attend for your scan. The radiology report is sent to your consultant and a follow up consultation can be booked for you to discuss the results.

 
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Online Hearing Test

At eConsultant clinic, we aim to make specialist hearing tests accessible to everyone.
We have partnered with Hearingaid.org.uk to provide patients with a free online hearing screen and if this shows a hearing loss, you can choose to have a full hearing test at home, performed by a qualified audiologist. 
 

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HEARING TEST

Transparent Pricing

Our Pricing is transparent and available on our website.    

The fee for the video or telephone consultation is fixed at £120 and £90. The payment for the consultation fee is made prior to the appointment.  

The fees for the scans and blood tests investigations are separate and available on the pricing section of our website. The invoice for the investigations is sent by email in advance. Should you wish to proceed with the investigations, payment of the invoice is made prior to the tests. Blood test and scan invoices are payable through eConsultantClinic website.   

For prescriptions and hearing aids, the price is dependent on the item and our partners will be able to provide the invoice for you in advance. 

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